We will contact you after checking the weather forecast the evening before your flight to confirm.

Return transport is included from Dubai, Fujairah, Sharjah, Ajman and Umm Al Quwain and within Ras Al Khaimah.

Please let our reservationists know where you require transport from.

We will arrange to pick you up at the time of your booking.

If staying in RAK, we can pick you up from your hotel within Ras Al Khaimah. If you are not staying in a hotel, we will arrange to meet you at your nearest hotel or a central meeting place.

Aviation laws forbid the use of mobile phones in flying vessels, including hot-air balloons. You can still use your phone camera however on airplane/flight mode.

Hot Air Ballooning is a weather dependent activity so if your balloon flight has to be cancelled by us due to unsuitable weather conditions then you may rebook anytime within the validity period of your ticket or voucher. Please check the terms and conditions for details.

On a RAK Standard Hot Air Balloon Flight we serve tea and coffee prior to launch and upon landing we offer a selection of light refreshments including tea, coffee, sparkilng grape and other juices. Light snacks may include a selection of fruit and pastries (which may vary from time to time).

Optional arrangements can be provided upon request, including full bubbly buffet breakfast or catering for special private events.

Please let us know if a member of your group is celebrating something special and we will make it a memorable occasion.

Wind direction determines a hot air balloons flight path. Your pilot can steer the balloon, to a limited extent, by adjusting the balloon’s altitude and making use of different wind speeds and directions. The burners are used to heat the air and make the balloon rise. The pilot adjusts the fuel  “burning” to stay level before the balloon starts to descend. Venting hot air out the top makes you go down quicker. Pilots follow the wind patterns and adjust their altitude to move the balloon in different directions according to where they would like to go.

Yes, we have a inflight cameras mounted on the balloon, from multiple viewpoints. Your photo and video package is a beautiful record of your amazing air experience and will include video and still images AED149.00.You can order your images on our booking calendar with your flight otherwise Order Here> before your flight.

We can take children from age five.

We reserve the right to ask for children to be restrained, or to refuse to fly them if safety is a concern.

Children and teenagers under the age of 16 must always be accompanied by an adult or person 16 years or over, who is responsible for them during the flight.

Ballooning is also not an activity suitable for babies due to safety reasons.

The pilot needs to know the total weight of all passengers to decide how many people can go in each basket. Weight limitations vary from one balloon company to another depending on the lift capacity and size of their balloons. If you are over the weight limit but still want to ride in our balloon, please contact us and we will do our best to accommodate you.

We ask passengers to leave their cameras and binoculars at home due to strict privacy laws in the UAE. You can however use your phone camera if your phone is switched to aeroplane mode.

As an optional extra, we will be taking some amazing photos and video of your flight from our onboard camera system which will be available and ready to share after landing.

You can purchase your photo and video pack either

• on the booking calendar,
• here
• at the launch site BEFORE your flight, to ensure we record the footage.

In short – very safe. Detailed studies have proved internationally that you are at higher risk driving in a car than flying in a hot air balloon. Balloons are no less safe than flying in any other kind of aircraft.

Hot air balloons undergo the same rigourous safety checks as any other aircraft, with routine maintenance checks and operating procedures. The GCAA oversees all aircraft activity in the UAE and scrutinizes operational systems in accordance with the FDA rules and regulations.

Our pilots are all highly skilled and qualified international pilots, with years of experience to their credit.

Ballooning is a weather dependant activity. We won’t fly in rain, fog, or wind consistently above 11 kph. We won’t take a balloon up if there is a threat of thunderstorms in the area. There can be other conditions that can affect the decision to fly or not to fly. Ultimately we abide by the local aviation authority’s decision whether to fly or not. If your flight is cancelled, you can re book at a convenient time, within the valid period of your booking or voucher.